Engine Component Repair
ITP Aero
TBD – Asia
DEPARTMENT – Engine Component Repair
FULL-TIME
Asian Regional Sales Manager (RSM)
JOB SUMMARY: Own and monitor the engine component repair sales plan & strategy for select customers. In this role, you will manage the optimum sales and support process to ensure component repair goals are achieved within your sales territory for our ITP Aero and BP Aero facilities in Spain and the US.
The successful candidate will possess strong negotiation, conflict resolution and customer service skills. Have a high degree of self-motivation, be a self-starter have strong planning, organizational, analytical, leadership, interpersonal, decision making, oral and written communication skills.
ESSENTIAL FUNCTIONS:
- Proactively interact with customers via telephone, email, online chat, or in person to provide support and information related to customer inquiries.
- Generate/provide quotes to drive inbound repair orders
- Liaise between customer, customer service, and component repair facilities to drive inbound repair orders, including providing quotations, answering customer inquiries, negotiating pricing, and resolving any other issues.
- Determine sales territory strategy and qualify potential prospects to increase revenue.
- Conduct sales calls & visits, provide product support, perform other sales and marketing functions as needed
- Coordinate sales efforts with other colleagues within the component repair facilities to ensure operational success
- Establish, maintain and develop business relationships with existing customers and potential customers, including identifying stakeholders, decision makers and implementers
- Engage with customers to resolve account receivable issues
- Respond promptly to inquiries and provide proposals or options to meet customers’ needs
- Judiciously expedite and engage in the resolution of customer problems/complaints.
- Attends industry trade shows, sales meetings, operational workshops and other events as required
- Provide management with timely oral and written reports on customer needs, concerns, interests, market situation, competitive activities, pricing feedback and potential for new products and/or services
COMPETENCIES/MINIMUM QUALIFICATIONS:
- Prior sales experience & demonstrated success in aerospace component MRO
- Prior knowledge of aircraft and engine components
- Strong problem solving skills and having a solution oriented mindset.
- Service-oriented and able to resolve customer issues.
- College diploma in business administration or engineering technology; or equivalent.
- Self-motivated, self-starter, strong planning, organizational, analytical, leadership, interpersonal, decision making, oral and written communication skills
- Strong negotiation, conflict resolution and customer service skills
- Thorough knowledge of MS Office product suite (Excel, Word, PowerPoint)
- Up to 50% travel required
BENEFITS:
- Well-lit, clean work environment
- Competitive pay
- Health Insurance Plan Participation
- Paid Vacation
WORKING AT ITP Aero:
We hire, train, develop and lead a robust & talented team of employees that repair components for gas turbine engines. We have three a certificated FAA/EASA repair stations located in the US and Spain. We operate in the Aerospace field working with the airlines, engine overhaul shops, asset managers as well as original manufacturers such as GE, Safran, Pratt & Whitney and CFMI. Come join the ITP Aero family and watch your career soar!
We are committed to providing a safe and healthy workplace and promoting the health and well-being of its employees. Employment opportunities are open to all qualified applicants solely on the basis of their job-related experience, knowledge, skills and abilities. We comply with all applicable federal, state and local laws with regard to equal employment opportunity.
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